At the end of therapy, Positive Vibes ABA sends a Client Satisfaction Survey form to our families and the results are analyzed and shared with staff in order to maintain high standards and quality of service.
Below is the summary from the 2019-2020 Client Satisfaction Survey:
Positive Vibes ABA
Client Satisfaction Survey
Client Satisfaction Survey Questions % of families who indicated “Strongly Agree” or “Agree”
I found this treatment to be an acceptable way 100%
of managing my child’s unwanted behavior or
I would be willing to use this procedure if I had 100%
to change my child’s unwanted behavior or
address skill deficits in the future
I like the procedures used in this treatment. 100%
I believe this treatment is effective. 100%
I would recommend Positive Vibes ABA to 100%
friends and family.
I believe this treatment is likely to result in 100%
permanent improvement in my child’s behavior.
I feel empowered to manage my child’s behavior 100%
in the future.
My child enjoyed his/her experiences during 100%
My child benefitted from his/her experiences 100%
My child’s improvement this year was higher 100%
I am satisfied with the services my child 100%
received this year.
Staff helped me understand my child’s needs. 100%
Staff regularly communicated with me about 100%
my child’s performance and progress.
Staff encouraged me to participate in the 100%
My concerns were addressed in treatment. 100%
My child’s ability to communicate basic wants 100%
and needs has improved
Overall, I have a positive reaction to this treatment. 100%
Below are the comments/testimonials from former clients. These are either solicited or unsolicited.
The solicited are from the previous clients of Positive Vibes ABA. These are collected to ensure that we meet our commitment to client satisfaction. The unsolicited may be from previous or present clients received on our website, or social media accounts. The author of the evaluation form has the option to remain anonymous or give permission to use their words for marketing or advertising purposes. The first name and the initial of the last name is used. The comments/testimonials with a single asterisk * represent solicited and double asterisk ** as unsolicited respectively.
Behavior Analysts who have assisted or treated the clients and the author of comments/testimonials are not related in any way and comply with all applicable laws about claims made in the testimonial.
WHAT THEY SAY
We had a wonderful experience with Positive Vibes. Everyone there was beyond helpful and super friendly and positive. My son started making real progress when we started here. We also really loved our RBT Danielle Sproles. She always went above and beyond to help my son and myself. Positive Vibes is a wonderful place and I am very thankful for the people that work hard for kiddos like my son. - Diana G.*